Tailor your treatment experience | Learn moreL'Oréal Paris authorized skincare | Visit us at our spa20% off customized facials & massage | Code GUASHA20Tailor your treatment experience | Learn moreL'Oréal Paris authorized skincare | Visit us at our spa20% off customized facials & massage | Code GUASHA20

How can we help?

Find answers about treatment bookings, arrival information, retreat programs, and products.

How to book a treatment

You can request an appointment through live chat or by email. Click "Book now" on the website to open chat, or email info@chicfacestarworld.com. Tell us your preferred treatment, date, and time and we will confirm availability by email.

First-time bookings may include time for consultation with your therapist. Some treatments require advance notice of health conditions or pregnancy.

  1. 1. Click "Book now" at the top of the website to open live chat, or go to "Services" and choose your treatment.
  2. 2. Note the treatment name and any duration or add-ons you would like.
  3. 3. In live chat or by email at info@chicfacestarworld.com, share your name, preferred date and time, treatment name, and any promo code or voucher details.
  4. 4. Our team will confirm your appointment by email—please keep the confirmation message.
  5. 5. Arrive 10 minutes early on the day of your appointment to check in and relax in the lounge.

This spa welcomes women only and does not currently accept male clients.

If you are pregnant, recovering from surgery, or have specific health conditions, please note this when booking so we can assign the right therapist and treatment.

To reschedule after a confirmed booking, see "How to cancel a confirmed booking".

Still can't find what you need?

Submit an inquiry or email info@chicfacestarworld.com

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